Need to manage a virtual team?: theory and practice in a nutshellCuvillier Verlag, 2006 - 129 Seiten In the rapidly changing and globalised business environment of the IT industry, virtual teams represent an emerging and increasingly prevalent work form. Based on a field study in the marketing department of an international IT company in Europe, this book seeks to understand what makes for the successful management of virtual teams. It offers an extensive literature review (Chapter 2) and a detailed description of the qualitative, ethnographic research project (Chapter 3). The analysis was conducted with the help of qualitative research software (NVivo) and led to more than thirty findings relevant to the subject (Chapter 4). Considering the scarce time of people working in fast-paced realworld environments, Chapter 5 provides specifically framed managerial recommendations, aimed at being easily accessible without lengthy reading times. Advantages and drawbacks associated with virtual teams are identified, and practical approaches for managing virtual teams in areas like recruitment, communication, cultural differences, managing conflicts, or increasing trust are suggested. |
Inhalt
Introduction and Rationale | 1 |
Models of Virtual Teams | 32 |
Summary and Consequences for the Research | 38 |
Data Analysis | 53 |
Conclusions and Recommendations | 94 |
References | 112 |
Participant Information Sheet | 120 |
Listing of all Findings | 126 |
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Häufige Begriffe und Wortgruppen
Academy of Management Alvesson analysis applied argue based on findings behaviour build trust Cavana Centripetal forces challenge Chapter code of conduct communication channels conference call conflicts Consequently Cultural Differences Data Collection early as possible early FTF interactions electronically mediated communication emoticons employees face-to-face communication face-to-face interactions face-to-face meeting Figure Filos FTF meetings Furst geographically dispersed Gibson & Cohen Gibson and Cohen group discussion groupware Hertel initial trust instant messenger job rotation Kerber & Buono Kirkman language level of trust literature reviewed management at XYZ Managerial recommendations managing virtual teams Maruping & Agarwal Moreover multitasking Netmeeting NVivo overall paralinguistic cues participants Pauleen person Phase philosophical assumption practice qualitative research real-world environment relationship result semi-structured interviews skill set task-based trust team’s topic trust building understanding utilised video conferencing virtual organisation Virtual Team Dynamics virtual team environment virtual team management virtual team members voice-based communication XYZ Europe