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higher priority in the ASO backlog than those systems and services serving

perhaps only one department.

At the present time, for example, CRS has submitted a list of some

56 ma jor automation tasks to ASO for scheduling. Only 23 of these tasks have

a Library-wide priority high enough to get them on the list of projects actively

being worked on by ASO.

This is no criticism of ASO, which has accomplished

remarkable results with its limited staff.

It is an explanation of why tasks

that apply primarily to only one departmental mission in the Library may require

resources other than ASO's to accomplish.

CRS is a rapid-response information and research service to the


Therefore, it cannot limit its automation requirements to those

that can be accomplished by ASO over long periods of time.

Indeed, many of

the small tasks we need to do would never qualify under the present priority

Consequently, CRS has worked out a collaborative agreement with ASO


by which we pool some resources with ASO to accomplish some tasks, and undertake

others entirely on our own.

Examples of collaborative efforts:

The CRS management support system

known as ISIS (Inquiry Status and Information System) was programmed by ASO

and operates on an ASO computer.

Nevertheless, all functional requirements were

developed by a full-time CRS systems analyst who oversees all aspects of how

the system operates, and specifies the many changes that must be made to meet

the changing requirements of a dynamic organization such as CRS.

The system, whereby all new Issue Briefs are entered into the Library's

SCORPIO computer using word processing equipment, was visualized and defined by

CRS systems analysts and then implemented and tested by ASO.

This system has

enabled CRS to maintain some 400 Issue Briefs with the same staff that originally

built a systein of less than 200.

Another area of Library-wide automation activity we are involved in

is the Optical Disk Pilot Project.

Use of the newly developed optical

laser disk offers the promise of virtually permanent storage of page images in

addition to motion picture and still photography.

This project could one day

enable CRS to store and retrieve the entire holdings of the SDI bibliographic

files; and it would provide guarantee superior quality of printed output and

increased speed in response to congressional requests.

Examples of independent efforts:

CRS is an extensive user of external

and commercially available data bases.

CRS data base specialists keep continual

track of new developments in on-line information retrieval, train our staff in

the use of these systems, and monitor the limited funds available for data base


Another example is the provision of systems support to a research

division supporting a House committee project on water resources.

A specialized

data base had to be built and maintained, and is used as a major source of

specialized graphic reports to the committee.

In addition, CRS systems analysts,

working in collaboration with House Information Systems, have supported pilot

projects in the House to utilize the GAO legislative history files (on microfiche)

by certain committees.

In short, the Automated Systems Office is primarily concerned with the

operation of large-scale mainframe systems of across-the-board usefulness to

all Library departments.

Very few ASO resources can be spared for the support

of more limited intra-departmental projects.

CRS data base specialists and

systems analysts work in close cooperation with ASO to supplement their efforts

on large systems such as SCORPIO.

In addition, they are heavily involved in

smaller scale, but, to CRS, equally urgent systems problems involved in direct

support to congressional offices, and in support of the CRS research mission.

32-133 0-84---25

What is downstream?

We find ourselves asking ASO with increasing

frequency to make computation capability directly available to CRS research

staff for statistical analysis and modeling.

As we work together to create

these tools, I don't think one need be clairvoyant to anticipate a time when

nearly every analyst might well need his or her own desk top computer at the

work station.

These tools offer important possibilities in the research process and a significant step in the development of the Service's capabilities. There

fore, I have appointed a special committee within CRS, headed by a division

chief, to examine this whole area of microcomputers. We have not requested

funding for microcomputers in this fiscal year request, but there seems little

question that one can anticipate future needs in this area,

because microcompu

ters hold such high promise for increased productivity and enhanced analytical

capability, and thus more effective service to Congress.

To summarize our request, Mr. Chairman, it is for $41,066,000--an

increase of $3,004,000. Of that amount, slightly over $2.5 million is to cover

current level.

The remainder, $442,539, is for 19 new positions--which represents

a staff increase of 2.2%.

One matter to which we have devoted considerable effort this year,

as in the past, is in the maintenance of our professional credibility.

It is

absolutely essential that our reports, briefings and other communications be

objective and nonpartisan.

This is a basic operating principle and something

we cherish and work hard to nurture.

Our record is quite good in this area

but there are occasions when something goes awry.

Fortunately, our trouble

shooting system tracks these incidents and we thoroughly check out the matter

--no exceptions. If needed, corrective action is taken.

In this connection,

you will be interested to know I am nearing the completion of an effort to

personally brief every CRS staff member, regardless of position or length of

service, on our overall mission to Congress, stressing the importance of our

key policies of objectivity, nonpartisanship and confidentiality.

I am

gratified by the enthusiastic and positive staff reception of our "refresher


On the subject of our staff, I am delighted to inform you, Mr. Chairman,

that Library and CRS management, working closely together, have reached agreement

with the Congressional Research Employees Association (CREA) on a new Crossover

Program, which will significantly enhance our upward mobility program.


program will provide increased educational and work opportunities for non

professional employees to develop professional skills.

It was a fruitful,

cooperative effort on the part of all involved.

This brings me to my last comment.

We have discussed our relationship

and cooperative activities with our sister agencies in the past, and I know

you are more than familiar with our efforts in this area, but I did want to

let you know about the latest joint product of that cooperation--a videotape

to be shown to all staff of our respective agencies, as well as new Hill staff.

It details the roles of each of the legislative support agencies and we anticipate

that this presentation will be effective in clarifying our responsibilities.

Thank you.

GOALS OF CRS Mr. Fazio. Thank you very much, Gil. Any questions based on his statement? Mr. LEWIS. Mr. Chairman, I do have some questions if I might. Mr. Fazio. Go ahead.

Mr. LEWIS. Your comments regarding the goals of CRS, Gil, to maintain high standards and particularly ensure the posture of objectivity are very, very important. I have discussed with you before that we have from time to time reason to be frustrated by the fact that the Congress often lacks lots of bodies but too few consultants. We have many, many staff people who are enamored with a subject, develop a bias and set about to prove their point by way of assisting members with information.

I am afraid that I have some concern, Gil, that particularly where we have a tendency from time to time to hire staff people from some of our committees, for example, and they go across to CRS, indeed with expertise, that history and training here in the Congress can lead to problems.

For the Members' purposes I would like to use an illustration of a case in point that I became very involved in last year, not just because I had a connection with the issue but it illustrated there can be difficulties.

Our administration, that is the Reagan Administration, probably was very pleased with this case but we found upon looking for information and assistance from CRS relative to the IMF issue, the $8.4 billion, that the material we received came forth with a good deal of preconceived notion in my own judgment. We sought to correct that and could not get very much response and the source of the problem came from the fact that I think at least one of the players involved had a long history of supporting those kinds of programs.

Mr. Fazio. We all did until this Administration came along then we found there were some battles in the end.

Mr. LEWIS. Frankly the whole point is Vic Fazio, our Chairman, has had a long history and I have admired that history of while we all get involved in the games playing in this crazy place or in Sacramento, nonetheless we cherish the ability of getting matter from several sides of the issue so we can make our decisions, not have someone else do that for us.

I raise the point as intensely as I do, Gil, because I think it is critical we hold this as the highest priority, that we be willing re gardless of our personnel limitations due to negotiations or otherwise we ought to have the heads of people who participate in that sort of pattern with any consistency.

I am certainly not trying to say that it is any massive problem that I see but I have been disappointed from time to time with the lack of objectivity at CRS.

Mr. GUDE. We saw it as a problem and you are exactly right, this was a violation of our standards of balance and objectivity. Our backup system, the individual who would appropriately have reviewed the paper in this instance, just happened to be away that day and it was reviewed by another

Mr. LEWIS. Flex and comp?

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