The Healthcare Quality Book: Vision, Strategy, and Tools, Third EditionACHE Learn, 11.04.2014 - 617 Seiten As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This extensively updated edition includes: A new chapter that addresses hardwiring quality into the organization's culture for consistent delivery A new final chapter that details the latest developments in healthcare and maps a path for healthcare transformation Extensive content and emphasis on the Affordable Care Act as it relates to quality A discussion of the importance of quality in transitioning from fee-for-service models to value-based payment Tools to measure and improve patient experiences, such as dashboards and scorecards Information on emerging trends and challenges in healthcare, including electronic health records and physician engagement This comprehensive textbook is suited for undergraduate and graduate courses in healthcare administration as well as business, nursing, allied health, pharmacy, and medicine programs. Study questions in each chapter facilitate additional discussion. |
Inhalt
| 3 | |
Chapter 2 Basic Concepts of Healthcare Quality | 31 |
Chapter 3 Variation In Medical Practice And Implications For Quality | 55 |
Foundation Processes Tools And Knowledge Transfer Techniques | 83 |
Part II Healthcare Quality At The Organization And Microsytem Levels | 109 |
Chapter 5 Data Collection | 111 |
Chapter 6 Statistical Tools for Quality Improvement | 135 |
Chapter 7 Physician And Provider Profiling | 175 |
Chapter 14 Leadership for Quality | 355 |
How Does An Organizations Staff Quality? | 375 |
Chapter 16 Implementing Quality As The Core Organizational Strategy | 393 |
Changing Clinician Behavior | 423 |
Part III Healthcare Quality In The Enviroment And Emerging Trends | 453 |
Chapter 18 The Quality Improvement Landscape | 455 |
Its Role In Driving Accountability in Healthcare | 495 |
The Movement To ValueBased Purchasing | 525 |
Hardwiring Consistent Quality Delivery | 193 |
Chapter 9 Measuring and Improving Patient Experiences of Care | 209 |
Tools For Creating Alignment | 241 |
Chapter 11 Patient Safety and Medical Errors | 269 |
Chapter 12 Creating A Culture Of Safety And High Reliability | 297 |
Implications For Healthcare Quality | 327 |
Transforming The Healthcare System For Improved Quality | 541 |
| 563 | |
About the Editors | 605 |
About the Contributors | 609 |
Häufige Begriffe und Wortgruppen
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