Since

Another consistent trend reflected in the calendar 1971 record has been the con-
tinued upward ratio of Member to constituent requests (e.g., in calendar 1964 the ratio was
43% Member to 57% constituent; in calendar 1971 it was 61% Member to 39% constituent).
Member inquiries involve substantially more time and effort than constituent inquiries, this
contributes to a long-term increase in workload pressure. The comparable figures are given in
(Constituent inquiries, representing 39% of the total inquiries handled by CRS in
1971, involved only 15% of the Service's total research time, almost all at the lowest profes-
sional level).

Table II.

Although CRS staff has been strengthened over the years, the percentage increase in
workload has greatly exceeded the percentage increase in staff. This is shown in Table III
which compares the two percentages for various years from fiscal year 1947 through 1972.

Justification of 120 new positions - $1,764,045

*Figures in parentheses represent budgeted positions.

**Dollar figures include both personal and non-personal services.