Welcoming the Japanese Visitor: Insights, Tips, Tactics

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University of Hawaii Press, 1996 - 205 Seiten
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The premiere book in understanding the Japanese tourist market. Welcoming the Japanese Visitor offers invaluable practical advice on how to conduct business successfully with specific market segments of Japanese visitors.
 

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Inhalt

CHAPTER
3
Friends and Relatives Living Overseas
7
CHAPTER 3
26
CHAPTER 4
46
CHAPTER 5
59
Solving GuestRelations Problems
72
Promotion of Good Food Service
92
Attractive Stores
107
Body Posture and Movements
136
CHAPTER 10
145
Types of Tour Products
152
Effective Forms of Introduction
160
CHAPTER 12
171
Reaching an Agreement
177
JapaneseStyle Contracts and Their Enforcement
179
Notes
193

CHAPTER 8
123
Nonverbal Communication in Customer Contacts
130

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