Tackling Complexity: A Systemic Approach for Decision Makers

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Greenleaf Publishing, 2014 - 186 Seiten
Our socio-economic systems continue to grow and evolve. We need to acknowledge that, consequently, our decisions often fail--they are ineffective and create unexpected side effects. The speed of execution is increasing constantly and markets and systems respond almost immediately, making decision-making challenging. There is little or no room for failure.

This important new book analyzes real-world strategy and policy challenges, addressing the interconnectedness of the markets/systems we live in. It provides a step-by-step approach using systems thinking to solve complex problems in socio-political as well as business environments. It proposes a technique with which to better understand problems and the context in which they arise, and tools to directly inform each step of the decision-making process. The book explores the main innovation that systemic thinking introduces--the emphasis on defining the problem-creating system, which is made up of interacting parts, rather than prioritizing events that need immediate fixing.

The case studies, examples and the approach proposed can be used to better understand reality and its complexity, and to integrate stakeholders for a better solution. Practically, it can be used to identify problems, analyze their boundaries, design interventions, forecast and measure their expected impacts, implement them and monitor and evaluate their success/failure.

The book touches upon global issues related to policy making and strategic management, as well as issues related to sustainable development for both the public and private sectors. It will be essential reading for practitioners looking to get to grips with systemic thinking in business and policy-making.

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Autoren-Profil (2014)

Gilbert Probst is Managing Director, Leadership Office and Academic Affairs, and Dean of the Global Leadership Fellows Program at the World Economic Forum. He is also a full professor for organizational behavior and management and Co-director of the Executive-MBA program at HEC, University of Geneva, Switzerland. PhD as well as habilitation in business administration from the University of St. Gallen, Switzerland. He served as the president of the board of Swiss Top Executive Training (SKU), the Swiss Board Institute and as a member of the board of the Swiss Management Society. He was the Founder of the Geneva Knowledge Forum as well as CORE, Center for Organizational Excellence at the Universities of St Gallen and Geneva, and the Strategic Knowledge Group, Zürich. He is an award winning author of several books, papers and cases. Andrea Bassi is the founder and CEO of KnowlEdge Srl, a consulting company exploring socio-economic and environmental complexity to inform decision making for sustainability. He is also an Extraordinary Professor at Stellenbosch University in South Africa. In his work Dr Bassi is a project leader and researcher with over 10 years of experience supporting more than 20 governments, several international organizations and business leaders primarily on (1) green economy and green growth strategies, (2) action plans for resilience and risk mitigation, and (3) sustainable development planning. Dr Bassi's strengths lie primarily in the use of modeling and research techniques that focus on systemic analysis. He was a Director at Millennium Institute, and has worked across disciplines with the Danish National Environmental Research Institute and the Los Alamos National Laboratory. Dr Bassi holds a Ph.D. and M.Phil. in System Dynamics from the University of Bergen, Norway, and a M.Sc. in Business and Economics from LIUC, Italy.

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