Patient Education: A Practical Approach

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SAGE, 2001 - 246 Seiten
This volume is a practical, step-by-step description of the process of conceptualizing, designing, implementing, and evaluating a successful patient education program.Chapters focus on conducting a needs assessment, developing and evaluating a program-based upon that assessment, generating marketing strategies and selecting or preparing patient education materials. The author makes recommendations on how to work effectively with culturally diverse populations and with difficult patients and on how to deal with compliance problems.
 

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Inhalt

How Do I Know What Patients Want and Need? Needs Assessment Kate Lorig
1
InterestedParty Analysis
2
Checklists Needs Assessment
4
Salient Belief Assessment
5
Matrix Assessment
8
Focus Groups
10
Structured and Semistructured
13
Balanced Incomplete Black Design
14
OneonOne Education
112
Group Education
113
Special Problems With Groups
114
Putting It All Together
115
Dissemination
120
Questions in Patient Education
124
Protocol for the First Session of the Chronic Disease SelfManagement Workshop
126
How Do I Get People to Come? Virginia M Gonzalez and Kate Lorig
143

A Tool for Data Analysis
17
What Do We Know About What Works? The Role of Theory in Patient Education Thomas R Prohaska and Kate Lorig
21
Rational Behavioral Risk Factors and Disease Management
23
Health Belief Model
28
Social Cognitive Theory
32
Theory of Reasoned Action Planned Behavior
39
Transtheoretical Model of Behavior Change
43
PrecedeProceed Model
48
A Word About Monitoring and Social Support
51
Summary
53
Do I Know Where to Go and Will I Know When I Get There? Evaluation Kate Lorig
56
Some Evaluation Words
57
Evaluating Instructors A Process Evaluation
62
Asking the Right Questions
63
How Do I Find Out What I want to Find Out?
65
Finding and Choosing the Right Questions
69
Tips on Data Collection
74
Study Design
80
How Do I Get From a Needs Assessment to a Program? Program Planning and Implementation Kate Lorig and Margo Harris
85
Choosing What to Teach in the Time Allotted
86
Refining Your Content
89
Setting Objectives
90
Process
94
Who Will Teach the Program?
109
Knowing What to Teach and When to Teach
110
Knowing How to Teach
111
Marketing to Health Professionals
144
Marketing to the Public
149
Using Community Resources
159
Working CrossCulturally Virginia M Gonzalez amd Kate Lorig
163
Understanding Cultural Diversity
164
Where to Start
166
How Do I Create a Culturally Appropriate Program?
170
Strategies for Adapting Program Content and Process
172
More Than Meets the Eye
178
Conclusion
181
Selecting Preparing and Using Materials Cecilia Doak Leonard Doak Lynn Gordon and Kate Lorig
183
Does the Material Contain the information and Patient Wants?
184
Does the Material Contains the Information the Patient Needs
186
Can the Patient Understand the Material as Presented?
188
Summary
196
Helping People Who Are Hard to Help Kate Lorig
198
Talkers
201
Antagonistic or Belligerent Participants
203
Attention Seekers
204
Special Problem People
205
The Special Problem of Compliance How Do I Get People to Do What Is Good for Them? Kate Lorig
207
Meeting JCAHO Standards for Patient Education Barbara E Giloth
219
Glossary
231
Index
235
About the Author
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Autoren-Profil (2001)

Kate Lorig is the Director of the Stanford Patient Education Research Center and Professor of Medicine in the Stanford School of Medicine. She came to Stanford in 1979 while a graduate student at Cal to develop and research an educational program that emphasized self-help skills for people with arthritis. This program became the Arthritis Self-Help Course, which is now offered to thousands of people with arthritis in the United States, Canada, Australia, New Zealand, Great Britain, South Africa, Scandinavia and elsewhere, and was the prototype for the Chronic Disease Self-Management Program, the Positive Self-Management Program for HIV/AIDS, the Back Pain Self-Management Program, and others. Dr. Lorig has authored several books and many articles about arthritis, chronic disease in general, health education and behavioral science.

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