Patient Education: A Practical ApproachSAGE, 2001 - 246 Seiten This volume is a practical, step-by-step description of the process of conceptualizing, designing, implementing, and evaluating a successful patient education program.Chapters focus on conducting a needs assessment, developing and evaluating a program-based upon that assessment, generating marketing strategies and selecting or preparing patient education materials. The author makes recommendations on how to work effectively with culturally diverse populations and with difficult patients and on how to deal with compliance problems. |
Inhalt
How Do I Know What Patients Want and Need? Needs Assessment Kate Lorig | 1 |
InterestedParty Analysis | 2 |
Checklists Needs Assessment | 4 |
Salient Belief Assessment | 5 |
Matrix Assessment | 8 |
Focus Groups | 10 |
Structured and Semistructured | 13 |
Balanced Incomplete Black Design | 14 |
OneonOne Education | 112 |
Group Education | 113 |
Special Problems With Groups | 114 |
Putting It All Together | 115 |
Dissemination | 120 |
Questions in Patient Education | 124 |
Protocol for the First Session of the Chronic Disease SelfManagement Workshop | 126 |
How Do I Get People to Come? Virginia M Gonzalez and Kate Lorig | 143 |
A Tool for Data Analysis | 17 |
What Do We Know About What Works? The Role of Theory in Patient Education Thomas R Prohaska and Kate Lorig | 21 |
Rational Behavioral Risk Factors and Disease Management | 23 |
Health Belief Model | 28 |
Social Cognitive Theory | 32 |
Theory of Reasoned Action Planned Behavior | 39 |
Transtheoretical Model of Behavior Change | 43 |
PrecedeProceed Model | 48 |
A Word About Monitoring and Social Support | 51 |
Summary | 53 |
Do I Know Where to Go and Will I Know When I Get There? Evaluation Kate Lorig | 56 |
Some Evaluation Words | 57 |
Evaluating Instructors A Process Evaluation | 62 |
Asking the Right Questions | 63 |
How Do I Find Out What I want to Find Out? | 65 |
Finding and Choosing the Right Questions | 69 |
Tips on Data Collection | 74 |
Study Design | 80 |
How Do I Get From a Needs Assessment to a Program? Program Planning and Implementation Kate Lorig and Margo Harris | 85 |
Choosing What to Teach in the Time Allotted | 86 |
Refining Your Content | 89 |
Setting Objectives | 90 |
Process | 94 |
Who Will Teach the Program? | 109 |
Knowing What to Teach and When to Teach | 110 |
Knowing How to Teach | 111 |
Marketing to Health Professionals | 144 |
Marketing to the Public | 149 |
Using Community Resources | 159 |
Working CrossCulturally Virginia M Gonzalez amd Kate Lorig | 163 |
Understanding Cultural Diversity | 164 |
Where to Start | 166 |
How Do I Create a Culturally Appropriate Program? | 170 |
Strategies for Adapting Program Content and Process | 172 |
More Than Meets the Eye | 178 |
Conclusion | 181 |
Selecting Preparing and Using Materials Cecilia Doak Leonard Doak Lynn Gordon and Kate Lorig | 183 |
Does the Material Contain the information and Patient Wants? | 184 |
Does the Material Contains the Information the Patient Needs | 186 |
Can the Patient Understand the Material as Presented? | 188 |
Summary | 196 |
Helping People Who Are Hard to Help Kate Lorig | 198 |
Talkers | 201 |
Antagonistic or Belligerent Participants | 203 |
Attention Seekers | 204 |
Special Problem People | 205 |
The Special Problem of Compliance How Do I Get People to Do What Is Good for Them? Kate Lorig | 207 |
Meeting JCAHO Standards for Patient Education Barbara E Giloth | 219 |
Glossary | 231 |
235 | |
About the Author | |
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