Human ErrorCambridge University Press, 26.10.1990 - 302 Seiten James Reason has produced a major theoretical integration of several previously isolated literatures in his new book Human Error. Much of the theoretical structure is new and original. Particularly important is the identification of cognitive processes common to a wide variety of error types. Modern technology has now reached a point where improved safety can only be achieved on the basis of a better understanding of human error mechanisms. In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliability of hazardous technologies. As such, it is essential reading not only for cognitive scientists and human factors specialists, but also for reliability engineers and risk managers. No existing book speaks with so much clarity to both the theorists and the practitioners of human reliability. |
Inhalt
The nature of error | 1 |
Studies of human error | 19 |
Performance levels and error types | 53 |
Cognitive underspecification and error forms | 97 |
A design for a fallible machine | 125 |
The detection of errors | 148 |
Latent errors and systems disasters | 173 |
Assessing and reducing the human error risk | 217 |
Appendix | 251 |
References | 258 |
291 | |
296 | |
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Häufige Begriffe und Wortgruppen
accident action activities analysis automatic basic behaviour bounded rationality CALCFOE calling conditions cent Chapter Chernobyl Chernobyl accident Cognitive Psychology Cognitive Science complex confirmation bias context correct decision effects error detection error forms error types everyday factors fallible feedback frequency frequency-gambling function fundamental surprise human error human performance human reliability identified inputs intention interaction involved KB level knowledge base knowledge structures knowledge units knowledge-based latent failures match mechanisms memory mental mental model mistakes mode Norman nuclear power plant occur omission operators organisation output particular possible predictable presidents probability problem solver procedures processing production prospective memory Psychology Rasmussen reactor Reason relatively response rule-based rules Rumelhart safety schema schemata sequence similarity-matching situation skill-based slips and lapses specific stored studies subjects T-rules task techniques theory THERP Three Mile Island tion underspecification unsafe acts valve workspace
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