Changing How the World Does Business: Fedex's Incredible Journey to Success - The Inside Story
Berrett-Koehler Publishers, 19.10.2006 - 250 Seiten
From humble beginnings, FedEx has literally revolutionized the way business is conducted. Not too long ago, overnight shipping was barely an option for even the largest companies. Today, thanks to FedEx, it's available to every living room start-up. With annual revenues of $30 billion, more than 250,000 employees, 600 aircraft, and 70,000 surface vehicles, FedEx handles nearly six million shipments a day in two hundred countries. FedEx has become a household name, and has been named one of the top ten of America's Most Admired Companies by Fortune magazine. But it wasn't always easy. From his inside vantage point as the company's first general manager and chief operating officer, Roger Frock reveals the remarkable details of how Fred Smith and his team endured their tumultuous early years--fraught with a seemingly unending series of legal, financial, and operational crises that continually threatened the company's ability to stay in business--and, in the end, created an entirely new industry. Frock chronicles the dramatic last-minute saves and turnarounds the company engineered from its inception to the present. He entertains with stories of the trials and tribulations of the company's early struggles and victories--from Pilots using personal credit cards to fuel planes, to the courier who hocked his watch to put gas in his delivery van, and, one of the most memorable episodes, the time that founder Fred Smith literally gambled the company's last remaining funds to keep the planes flying. Frock's story introduces all the players--FedEx's resourceful and resilient leaders and employees--and shows how these remarkable individuals gave Fred Smith's original concept wings and, through flexibility, creativity, and commitment, made a fledgling startup into one of the great success stories in modern business. Changing How the World Does Business is an inspirational tale for leaders and entrepreneurs everywhere.
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Changing how the World Does Business: FedEx's Incredible Journey to Success ...
Eingeschränkte Leseprobe - 2006
air taxi aircraft airfreight airlines airport banks became began beginning cargo challenge Charlie Charlie Lea charter company’s complete concept continued corporate Courier Pak customer service decided decision delivery Dennis develop Dynamics early Emery employees executive expanded explained facilities Federal Express FedEx Fitz fleet flight Fred Smith Fred’s fuel funds going hangar hired initial initial public offering investment Irby Iwas Kearney knew Little Rock loan locations look meeting Memphis ment Mike Mike Fitzgerald million needed offering operations organization overnight package volume passenger percent Pete Peter Schutz pickup pilots planes priority private placement problems profit reliable remaining Falcons response Roger Frock scheduled senior management group shipments shippers small-package service staff startup success things tion transportation Tuck Tucker United Parcel Service venture capital Vince wanted week ZapMail