Handbook of Brand Relationships

Cover
Deborah J. MacInnis, C. Whan Park
M.E. Sharpe, 06.07.2009 - 424 Seiten
Brand relationships are critical because they can enhance company profitability by lowering customer acquisition and retention costs. This is the first serious academic book to offer a psychological perspective on the meaning of and basis for brand relationships, as well as their effects.

The Handbook of Brand Relationships includes chapters by well-known marketing and psychology scholars on topics related to the meaning, significance, and measurement of brand relationships; the critical connections between consumers and the brand; how brand relationships are formed through both thoughtful and non-thoughtful processes; and how they are built, repaired, and leveraged through brand extensions.

An integrative framework introduces the book and summarizes the chapters' key ideas. The handbook also identifies several novel metrics for measuring various aspects of brand relationships, and it includes recommendations for further research.

 

Inhalt

1 Lessons Learned About Consumers Relationships With Their Brands
5
2 Using Relationship Norms to Understand ConsumerBrand Interactions
24
3 Brand Loyalty is Not Habitual
43
PART II Goals Needs and Motives That Foster Brand Relationships
63
Toward a Theory of Brand Relationships
65
Toward Understanding the Functions of Brand Relationships
82
The Role of Reference Groups and Celebrity Endorsers in Creation of Brand Meaning
107
A Social Identity Pathway to Liking and Evaluation
124
The Influence of Analytic versus Holistic Thinking
247
14 Luxury Branding
267
PART IV Psychological and Behavioral Effects of Strong Brand Relationships
281
The Roles of Elaboration Metacognition and Bias Correction
283
The Construction and Retrieval as Moderated by Attitude Strength CARMAS Model of Evaluative Judgment
305
A Conceptual and Methodological Exploration of Brand Attachment
327
A Conditional Integration Theory of the Love of Things
342
An Attachment Theoretic Approach
358

Multiple Roles for Identification and Identification Discrepancies
151
PART III Brand Meaning and Meaning Makers
171
9 Collective Brand Relationships
173
10 Building Brand Relationships Through Corporate Social Responsibility
195
11 Ethnicity Race and Brand Connections
212
Can a Global Brand Image Exist?
230
PART V Conclusions and Research Directions
377
20 Research Directions on Strong Brand Relationships
379
About the Editors and Contributors
395
Name Index
405
Subject Index
417
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